Context, governance setup, training pathway, adoption measurement, risks and mitigations, outcome signals.
Case studies follow: Context → Governance setup → Training pathway → Adoption measurement → Risks + mitigations → Outcome signals.
Workforce
Merck’s multi-year AI partnership with Google Cloud is more than a major technology investment. It is a high-value signal that enterprise AI is moving from isolated pilots to cross-functional operating-model redesign. This case brief extracts what the move reveals about pilot-to-production transition, institutional readiness, and the organizational conditions required for AI to scale inside real enterprises.