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Endava

Global Technology & software services

AI agents are embedded across software delivery and project governance

AI agents execute multi-step work Workflow Redesign

Observed work changeScaled use

For the concepts behind task, workflow and role changes, use the AI workforce transformation knowledge guide. For individual capability development, explore the AI Fluency framework.

What changed

What changed

AI is embedded across Endava's software-delivery lifecycle, including legal research/documentation and project-governance reporting, while AI fluency is used in hiring and promotion expectations.

How the organization responded

How the organization responded

Organizational response: Operating Model Redesign

Why it matters

AIGW analysis

The operating model and workforce expectations are both being redesigned around AI-enabled delivery. Connects workflow redesign to an explicit employment and progression capability criterion.

Source

Source & evidence

How we verify evidence

OpenAI

Endava Frontiers

Technology-provider case study

Vendor case study based on Endava CTO testimony describes OpenAI technology embedded across the DavaFlow software-delivery lifecycle and states that AI fluency is incorporated into hiring and promotion expectations.