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Endava

Global Technology & software services

AI agents are embedded across software delivery and project governance

AI agents execute multi-step work Workflow Redesign

Observed work change Evidence code E3Scaled use

What changed

What changed

AI is embedded across Endava's software-delivery lifecycle, including legal research/documentation and project-governance reporting, while AI fluency is used in hiring and promotion expectations.

How the organization responded

How the organization responded

Organizational response: Operating Model Redesign

Why it matters

AIGW analysis

The operating model and workforce expectations are both being redesigned around AI-enabled delivery. Connects workflow redesign to an explicit employment and progression capability criterion.

Source

Source & evidence

How we verify evidence

OpenAI

Endava Frontiers

Technology-provider case study

Vendor case study based on Endava CTO testimony describes OpenAI technology embedded across the DavaFlow software-delivery lifecycle and states that AI fluency is incorporated into hiring and promotion expectations.