Back to Tracker

The Permanente Medical Group / Kaiser Permanente

United States Healthcare

Ambient AI drafts visit notes while physicians retain clinical review

AI-assisted work Task Compression

Measured outcomes Evidence code E4Scaled use

What changed

What changed

Ambient AI listens to physician-patient conversations and creates draft visit summaries, reducing manual documentation work while physicians retain review and editing authority.

Key results

Key results

Physicians using ambient AI documentation — 7,260 physicians used the tool between October 2023 and December 2024 — After 7260 physicians

2023-10 to 2024-12

Patient encounters using ambient AI documentation — The tool was used across 2,576,627 patient encounters — After 2576627 patient encounters

2023-10 to 2024-12

Documentation time saved — Kaiser reported nearly 16,000 documentation hours saved — After 16000 hours

2023-10 to 2024-12

How the organization responded

How the organization responded

Organizational response: Not yet evidenced

Why it matters

AIGW analysis

Documentation work is materially compressed, but the accepted evidence does not establish reskilling, redeployment, hiring, reduction or another workforce response. Demonstrates scaled clinical documentation automation with measured time savings and explicit human control over the medical record.

Capability implications: Judgment & Verification Human Interaction

Human role / decision rights

Human role and decision rights

Explicit: physicians review and can edit the AI-generated summary before it enters the record, and the system does not make clinical-care decisions or recommendations.

Source

Source & evidence

How we verify evidence

Kaiser Permanente Division of Research

AI-assisted notetaking gains steady support from Kaiser Permanente physicians

Company source

First-party research reporting documents scaled ambient-AI documentation use, 7,260 physicians, 2,576,627 encounters, nearly 16,000 documentation hours saved, reported patient-interaction improvements and explicit physician review/edit authority.

Permanente Medicine

Quality assurance informs large-scale use of ambient AI clinical documentation

Company source

Additional Permanente reporting corroborates the draft-note workflow and physician editing before AI-generated documentation is entered into the medical record.