Physicians using ambient AI documentation — 7,260 physicians used the tool between October 2023 and December 2024 — After 7260 physicians
2023-10 to 2024-12
The Permanente Medical Group / Kaiser Permanente
United States Healthcare
AI-assisted work Task Compression
What changed
Ambient AI listens to physician-patient conversations and creates draft visit summaries, reducing manual documentation work while physicians retain review and editing authority.
Key results
Physicians using ambient AI documentation — 7,260 physicians used the tool between October 2023 and December 2024 — After 7260 physicians
2023-10 to 2024-12
Patient encounters using ambient AI documentation — The tool was used across 2,576,627 patient encounters — After 2576627 patient encounters
2023-10 to 2024-12
Documentation time saved — Kaiser reported nearly 16,000 documentation hours saved — After 16000 hours
2023-10 to 2024-12
How the organization responded
Organizational response: Not yet evidenced
Why it matters
Documentation work is materially compressed, but the accepted evidence does not establish reskilling, redeployment, hiring, reduction or another workforce response. Demonstrates scaled clinical documentation automation with measured time savings and explicit human control over the medical record.
Capability implications: Judgment & Verification Human Interaction
Human role / decision rights
Explicit: physicians review and can edit the AI-generated summary before it enters the record, and the system does not make clinical-care decisions or recommendations.
Source
Kaiser Permanente Division of Research
First-party research reporting documents scaled ambient-AI documentation use, 7,260 physicians, 2,576,627 encounters, nearly 16,000 documentation hours saved, reported patient-interaction improvements and explicit physician review/edit authority.
Permanente Medicine
Additional Permanente reporting corroborates the draft-note workflow and physician editing before AI-generated documentation is entered into the medical record.