Document-format correction accuracy — Reported as greater than 95% — After 95 percent
2025
Back to TrackerHow we verify evidence Government or public institution
Futian District Government, Shenzhen
China Public sector & justice
AI digital employees draft, review and route administrative work
AI agents execute multi-step work Workflow Redesign
Measured outcomes Evidence code E4In production
What changed
What changed
Multiple administrative workflows now delegate drafting, review, routing or coordination work to AI digital employees under a human-guardian model.
Key results
Key results
Document review time — Reduced by 90%
2025
Public-request routing accuracy — Reported routing accuracy — After 95 percent
2025
How the organization responded
How the organization responded
Organizational response: Operating Model Redesign
Why it matters
AIGW analysis
Administrative production is delegated to agents while accountability remains explicitly human. Provides a public-sector example combining agentic workflow redesign, measurable outcomes and explicit decision-right controls.
Capability implications: Judgment & Verification
Human role / decision rights
Human role and decision rights
Every digital employee has a human guardian; AI output must receive human confirmation before taking effect and AI cannot independently make decisions.
Source
Source & evidence
Futian District Government, Shenzhen
Futian District digital employees deployment
Official district-government page documents AI digital employees across administrative workflows and a human-guardian control model, with multiple reported process outcomes.